GTPL V&S Recommended Packs
Channels Available on Platform.
CPE Schemes: Scheme type, CPE price, and other terms and conditions.
Subscription process for subscribing channels on a-la-carte basis.
Manual of Practice.
Network Capacity Fee.
Provisions for temporary discontinuation of service and details of restoration fee and reactivation fee, if applicable.
Provision for relocation of connection and applicable charges.
Complaint Redressal Process.
Procedure for obtaining a new service connection and timelines.
Toll Free Number of Customer Care Centre and other contact details.
Availability of Customer Care Programming Service with its LCN.
Customer Application Form.